Provide BEST in class service to your customers
Win the trust and loyalty of your customers with prompt and predictable service delivery each time. Receive, assign and execute service requests through a range of user friendly, configurable and intelligent tools in 1Pro CRM increasing employee productivity and customer satisfaction.
Build brand advocacy amongst your customers through dependable service
Exemplary and dependable customer service enabled by 1Pro CRM can make your customers speak about you and help you get more customers and build brand equity.
Give your customers an omni channel and connected experience
Customers may choose to contact you for service needs or fiding solution to their problems through a channel of their choice and your 1Pro crm enabled operation can be there to provide support across all of them irrespective of the interface or channel. With access to a customer's full history of tickets, agents or algorithms are better equipped to understand the cause of the problem and give a faster resolution to the customer. .
Setup your organization the way you want
In today’s market scenario, organizations need flexibility to setup systems their way, not the other way around. 1Pro CRM gives you the flexibility to define the structure your way, and keep on managing the configuration on your own.
Boost productivity
Customer App, Service Center App and technician app
Actionable insights from intelligent reporting and dashboards
Make your Customer Service Exceptional!
Growing number of companies are transforming their Customer Service